P: 1300 804 008


Decoration Options

Ensuring the best print method for your artwork

Making sure your personalised custom printed coffee mugs are produced to the artwork supplied. What is an artwork approval form?

An artwork approval form is a template showing the artwork for your custom printed promotional coffee mugs scaled to size in all locations on the coffee mug style chosen with print colours indicated for all positions. This artwork approval form should be CAREFULLY checked to ensure accuracy for your logo, spelling of any text, text style and colours. Once you have checked all the details carefully and everything is correct and perfect then the art sheet must be signed and returned to Pascall Promotions by emailed to sales@pascallp.com.au

If there happens to be any errors in the first artwork sheet or you require changes as an after thought then let Pascall Promotions know and we will make the necessary changes and resubmit the artwork sheet. This process continues until the artwork is perfect and signed off as approved.

Production will not begin until the final artwork signed is received to ensure quality decoration of the mug selected.

Free artwork approval forms to a point!

Pascall Promotions will guide you in regards to artwork, if necessary, to ensure appropriate artwork is initially supplied to the printer to ensure accurate reproduction, clarity and quality of the print to protect your company's image brand.The first artwork approval sheet is FREE as well as the Second artwork sheet that has been modified from the first sheet supplied. Any changes after the second supplied artwork sheet will be charged at $35.00 for each subsequent approval for minor modifications. Any additional major artwork modification(s) may occur charges POA.

Decorations colours to ensure brand consistency

Lets get the colours perfect. What is a PMS colour?

To ensure Pascall Promotions produces the artwork for your coffee mugs to accurate colours the  Pantone Matching System is used. Otherwise known as PMS Colours. This is a globally recognised printing standard standard used by all printers around the world. This means that wherever and whatever you print, the colour will always be consistent. We require that all PMS colours are indicated within the artwork to ensure accuracy. The artwork approval sheet that Pascall Promotions provide will also have the PMS colours specifed for approval and cross checking. Here is the  Pantone Matching System Online Chart   

Note: Computer screens do not provide accurate representations of colours due to screen resolutions and setup - to be used as a guide only.

What about Photographic type artwork. What are CMYK colours and do we work with them?

CMYK colour system is used for printing in what is called 4 colour process or digital printing, like photographs. This form of colour representation cannot be replicated in the printing processes used for decorating mugs. Only PMS colours can be accurately matched. The only exception is the Dys Sublimated printed mugs which have a special digital print process to handle 4 colour process printing.

I have my artwork and wish to use it. What is the correct format the artwork needs to be in?

Artwork has to be in a specific form to enable the printer to accurately reproduce onto a coffee mug. A specific type of file - see below - is required to accurately reproduce the artwork.

I have no idea how to create or obtain the correct artwork. Can Pascall Promotions produce the artwork?

YES, Pascall Promotions has a graphic designer/artist that can assist you in creating wonderful artwork.

What type of art file should I supply?

Please provide print-ready vector artwork with all text converted to outlines in either ai, eps or pdf in CS5 or CorelDRAW X3 (or earlier versions) file format. This applies to both text (including names) and images. Must not have embedded scans or images. For more information go to the FAQ's page for artwork.